Make Motivation Stick

Motivation is the elusive elixir. Not only does it helpsystematically removed. Left to their own cleverness,
people do good work, and do it faster, but it also helpsemployees can often find ways to get more done
them feel good about it while they're doing it. Yetwith fewer resources if they are allowed to substitute
motivation always seems temporary, fleeting. We calla more productive resource for a more costly one.
a meeting, bring in a motivational speaker, and fire upUnfortunately these "do more with less" initiatives often
the team. Yet, we know it won't last.What if we couldremove tools and resources without permitting for their
make it last? What if we could make it easy forreplacement by the necessary cost efficient tools to
everyone on your team to stay motivated day in andget the higher expectations accomplished.When tools
day out, regardless of what was going on arounddon't exist, motivation is at risk.Let's go back to
them? You could expect higher levels of performanceAfghanistan. I'm betting you'd like some tools, and I'm
from everyone and create a team with annot talking about a shovel or nice power saw. A gun
unstoppable can-do attitude.Despite its elusive nature,would be good for starters. And bullets. While we're
motivation is rather simple to understand. Motivationmaking a list, let's add grenades, two-way radio, Kevlar
can be defined as a concerted effort to produce avest, and a rocket launcher. Oh, food and a canteen
desired result. So let's think about that for a moment.would be really good. And a map to get us back
Why would anyone make a concerted effort tohome."Do more with less" rings hollow when the
produce a result?Underlying all motivation must be astakes are high, like when your life is on the line. Make
belief that winning is possible, that the result issure your team has the proper tools to tackle the
attainable. When people stop believing that they cantasks ahead of them and dispatch them productively
win, that they have little chance for success, theirand with confidence.No Training? No Can-Do!The third
efforts directed at achieving that success fade.key to maintaining motivation is skills. Individuals must be
However, people can remain motivated day after daytrained on the skills that allow them to use the tools in
when they are playing a game they believe they canthe context of execution of the plan. It's not enough to
win.Motivation can be made a permanent part of yourhave the resources if their application is left to
organization's environment when you provide the threequestion.Skills training still may not accomplish the
keys that will allow your team members to believe thatdesired result if it is delivered outside of the context of
they can win, that they are unstoppable.What's thethe plan. A hammer can be used for both driving nails
Plan?The first key is a strategy. A strategy is aand pulling them out, and it's important to know what
best-guess plan that expedites the accomplishment ofneeds to be accomplished so that its application
desired goals. Motivation depends on having a clearsupports our desired outcome.Without skills and training,
path to accomplishing a desired result. It's OK if everymotivation will be waning.Forget the guns, Kevlar, and
detail is not in place and a few variables exist, but therocket launcher for a moment. Let's suppose we drop
path to success must not be shrouded in fog.you into a tank, such as the magnificently sophisticated
However, the plan must be complete enough to permitBradley Fighting Vehicle. Without training on how to
the belief in a successful end result.When the plan is inoperate it, you'd be a sitting duck. Maybe you could
doubt, motivation is ruled out.While desire is a powerfulfigure out how to operate it, but possibly at great
motivator, so is anger. When Osama bin Laden wasdanger to yourself. What if you loaded the cannon
linked to the terrorist attacks of September 11, 2001,improperly and caused a misfire? How far could you
the wrath of angry Americans was focused on him.drive without running out of fuel in enemy territory?At
Emotions were high, and it would have been easy to fillleast the tank is firmly planted on solid ground. If put
an airplane bound for Afghanistan to hunt him down.Ifbehind the controls of an Apache helicopter without
you were on that plane, imagine how your excitementadequate training, the risk to you goes through the
and motivation would soon fade when you learnedroof! Without proper training, motivation is quickly
that the "plan" was to drop you into Afghanistan andreplaced by frustration and fear.The same things
let you figure out how to find Osama. Without a clearhappen every day in workplaces all around us. People
path for getting past the enemy and finding bin Laden,show up to work in the morning without a clear idea of
your early determination would soon turn to despair.how they contribute to the big picture, and without the
We all need a plan that we believe can work.It's Tooltools and training to get the job done. Deliver the keys
Time!The second key to motivation is tools. To stayof strategy, tools, and skills, and your people will
motivated, individuals must believe that they haveunderstand where they're going and how they're going
access to the tools they need to execute the plan. Noto get there. Those keys will maintain motivation,
matter how wonderful the plan, excitement will fade asexcitement and enthusiasm by establishing confidence.
soon as people discover that resources areThey assure a successful outcome and are reason
inadequate to permit delivery of the goods.This is theenough for employees to stay engaged and fervently
common de-motivator present in the "do more withwork toward the big, bodacious goal you're ultimately
less" admonition. Expectations of employees areafter.With the keys of strategy, tools, and skills, making
raised and more is expected while resources aremotivation stick won't seem so elusive after all.